Business IT Consulting
Managed Service Provider
Your Technology Partner
Kaiser IT Group

From Michigan USA, we provide the technology your business needs.

We are techies and geeks and nerds.
We know how to talk to other humans.
We know IT and business technology.

Learn about Our Services

Business Technology Services

What Our Clients Say

KIG puts you in control and eliminates the middle man: "Customer service/support is top notch... Eliminating the middle man has been helpful in changing processes and adding features to different areas."

J

Healthcare Services

KIG is in it for the long term: [Switching to KIG] "is a decision that we do not regret! Their promptness and professionalism give us the luxury of knowing that they are there when needed."

B

Manufacturing

KIG knows that preparing is as important as execution: "Thank you for putting up with us... It was great to have you on-site. Thanks for all the hard work having it ready to go. Once again, Kaiser hit it out of the park!!! So very grateful for all that you do. We can be a challenging group."

G

Real Estate

KIG wants you to be happy: "Working With Kaiser IT since 2015. I have been very happy with their work. They respond quickly and efficiently to all requests and always follow up to make sure the issue is taken care of."

A

Healthcare Practice Management

KIG isn’t scared of bad weather: "Everything with my experience with Kaiser IT Group has been outstanding. You jumped into the middle of a ****storm and brought clarity and understanding for me."

M

Financial Services

KIG gets worldwide appreciation: "Great job. You are a joy to work with and your knowledge of the field and the team around you are professionally on the cutting edge! Thanks and great to work with you."

J

from Rome, Italy

We’re good at long-term projects: "We cannot thank you and all of your staff for the amazing support you have given us over this past year. We have come a long way! It will be good to just 'live' with things for a while... Looking forward to working with you more!"

A

Business Administrator

KIG gets unsolicited complements by just doing what we do: "I just wanted to say 'thank you' for how you do-what-you-do. The group is extremely detailed and it’s evident you are the right fit for the request. Great job."

K

Manager

KIG wears metaphorical gloves: "The level of support over the last few days by the Kaiser team as a whole ... have been phenomenal. It’s truly been white glove treatment, from lightning fast email responses to our project team’s unique needs to follow-up phone calls to ensure I’ve got everything I need to keep moving. It’s a good feeling to know when we’ve got a large account at risk and have an urgent need that we’ve got this level of support keeping our team propped up."

J

Sr. Operations Analyst

KIG works hard: "You are guys are on top of it – Love working with Kaiser"

A

Enterprise Development Services

KIG is ready for ASAP, even starting from scratch: "Kaiser IT group went above and beyond delivering a full office implementation in record time. The attention to detail and responsiveness was incredible. They exceeded our expectations."

G

Real Estate Services

KIG is a good partner: "Several months ago, we unexpectedly found ourselves without IT staff and did not know where to begin. We looked to Kaiser as our first MSP and are so glad we did. The onboarding experience was detailed yet painless, and Kaiser gave us insight and knowledge into our systems that we never had before. Since, we have bombarded Kaiser with several requests to expand our services and the staff is always patient, responsive, and detailed – it helps that they are all personable too! Kaiser’s expertise and transparency provides not just a good customer experience, but a true partnership experience."

M

IT Management

KIG works with management and planning: "Kaiser IT have been instrumental in our IT maturity plan. The team is highly competent, professional as well as personable. Extremely happy having KIG on board!!"

C

IT Management

KIG handles emergencies, like the Covid-19 / Coronavirus statewide shutdown: "There are a lot of law firms struggling to work right now because they are not set up to work remotely. We are working at full speed based upon how you have us set up."

J

Legal Services

Kaiser IT Group actually gets unprompted, unsolicited compliments: "I wanted to thank you and your team for the support to this point. Nothing but top notch service. You have a really good group of techs working with you."

J

Healthcare Services

Kaiser IT Group actually gets unprompted, unsolicited compliments: "Kaiser IT Group is the best!"

B

IT Administration

KIG is respected by their IT peers: "I respect this guy. This is the first IT guy you've had in a long time that knows what he's doing."

M

Healthcare IT

KIG is current but careful with your tech and budget: "KIG maintains that careful balance between introducing cutting edge technology to our professional practice [while delivering] a safe computing environment and IT cost savings."

R

Legal Services

KIG knows enterprise HQ building moves: "I can not stress enough how pleased I am with all of the work that you did. If I had known 3 months ago how relatively painless this move was going to be, I would have had many less sleepless nights. I owe that all to you and your team. ...you guys are the best and there is no point in shopping around."

K

12-location nationwide enterprise environment

KIG knows Office 365… and a few other things: "Kaiser IT was great to work with on migrating to Office 365 from our on-premise Exchange server. KIG did a thorough project assessment, migrated Exchange, and no issues on a late Friday. We've seen improvement in smartphone performance too!"

C

Communications and Telecom

KIG has the right attitude: "Switching to Kaiser IT Group has been one of the best IT decisions we have made. They are patient, knowledgeable, and efficient and I would highly recommend them for your IT needs."

J

Healthcare

The Humans of Kaiser IT Group

We're not just support at the other end of the line - we're real people with diverse passions. We're coffee connoisseurs, pet and plant parents, outdoor adventurers and DIY makers, and - of course - a bunch of tech enthusiasts ready to jump into action.

We're excited to meet you!

Meet Kaiser IT Group

230+

Years Of Professional Experience

Business IT Consulting Managed Service Provider Your Technology Partner Kaiser IT Group

From Michigan USA, we provide the technology your business needs.

Business Technology Services

Media

Infrastructure

Services

What Our Clients Say

KIG puts you in control and eliminates the middle man: "Customer service/support is top notch... Eliminating the middle man has been helpful in changing processes and adding features to different areas."

J

KIG is in it for the long term: [Switching to KIG] "is a decision that we do not regret! Their promptness and professionalism give us the luxury of knowing that they are there when needed."

B

KIG knows that preparing is as important as execution: "Thank you for putting up with us... It was great to have you on-site. Thanks for all the hard work having it ready to go. Once again, Kaiser hit it out of the park!!! So very grateful for all that you do. We can be a challenging group."

G

KIG wants you to be happy: "Working With Kaiser IT since 2015. I have been very happy with their work. They respond quickly and efficiently to all requests and always follow up to make sure the issue is taken care of."

A

KIG isn’t scared of bad weather: "Everything with my experience with Kaiser IT Group has been outstanding. You jumped into the middle of a ****storm and brought clarity and understanding for me."

M

KIG gets worldwide appreciation: "Great job. You are a joy to work with and your knowledge of the field and the team around you are professionally on the cutting edge! Thanks and great to work with you."

J

We’re good at long-term projects: "We cannot thank you and all of your staff for the amazing support you have given us over this past year. We have come a long way! It will be good to just 'live' with things for a while... Looking forward to working with you more!"

A

KIG gets unsolicited complements by just doing what we do: "I just wanted to say 'thank you' for how you do-what-you-do. The group is extremely detailed and it’s evident you are the right fit for the request. Great job."

K

J

KIG works hard: "You are guys are on top of it – Love working with Kaiser"

A

KIG is ready for ASAP, even starting from scratch: "Kaiser IT group went above and beyond delivering a full office implementation in record time. The attention to detail and responsiveness was incredible. They exceeded our expectations."

G

M

KIG works with management and planning: "Kaiser IT have been instrumental in our IT maturity plan. The team is highly competent, professional as well as personable. Extremely happy having KIG on board!!"

C

KIG handles emergencies, like the Covid-19 / Coronavirus statewide shutdown: "There are a lot of law firms struggling to work right now because they are not set up to work remotely. We are working at full speed based upon how you have us set up."

J

Kaiser IT Group actually gets unprompted, unsolicited compliments: "I wanted to thank you and your team for the support to this point. Nothing but top notch service. You have a really good group of techs working with you."

J

Kaiser IT Group actually gets unprompted, unsolicited compliments: "Kaiser IT Group is the best!"

B

KIG is respected by their IT peers: "I respect this guy. This is the first IT guy you've had in a long time that knows what he's doing."

M

KIG is current but careful with your tech and budget: "KIG maintains that careful balance between introducing cutting edge technology to our professional practice [while delivering] a safe computing environment and IT cost savings."

R

K

KIG knows Office 365… and a few other things: "Kaiser IT was great to work with on migrating to Office 365 from our on-premise Exchange server. KIG did a thorough project assessment, migrated Exchange, and no issues on a late Friday. We've seen improvement in smartphone performance too!"

C

KIG has the right attitude: "Switching to Kaiser IT Group has been one of the best IT decisions we have made. They are patient, knowledgeable, and efficient and I would highly recommend them for your IT needs."

J

The Humans of Kaiser IT Group

230+

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4417 Broadmoor Ave SE Grand Rapids, MI 49512

616.437.8892

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2024-04-30

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Business IT Consulting
Managed Service Provider
Your Technology Partner
Kaiser IT Group

4417 Broadmoor Ave SE
Grand Rapids, MI 49512